Find a payment
Sign in to Quotable Payments.
Open Transactions or Payment History.
Use the available search and filters to find the payment.
Open the payment record to view its summary, funding instructions, references, status, and recent updates.
Payment statuses
Awaiting funds: The payment is recorded, but the required funds have not yet been confirmed.
Authorization required: An additional authorization or action is needed before processing can continue.
Funds received: Funds have entered the payment-processing flow. This does not mean the recipient has received them.
Completed: The payment is confirmed complete. The recipient’s bank may still need additional time to display the credit.
Cancelled: The payment will not continue.
Needs attention: A problem requires review or action. Open the payment record and follow the message shown.
Status under review: Quotable is reviewing new provider information before showing a final customer-facing status.
References
The Transaction Reference identifies the record in Quotable Payments. The Payment Reference ID comes from the underlying payment service. Keep both available when you contact support.