Find the funding instructions
After submission, Quotable Payments shows the payment summary, funding instructions, next steps, Transaction Reference, and Payment Reference ID. You can review them again by opening the payment from transaction history.
Send the funds
Open the submitted payment record.
Confirm that the recipient, currency, and amount match the payment you intend to fund.
Use the bank details and payment instructions displayed for that payment.
Send the exact amount required from the intended Saved Bank Account.
Include the required payment reference exactly as shown.
Keep your bank confirmation or transfer receipt for your records.
Important
Do not reuse funding instructions or references from another payment.
Do not assume that submitting the payment automatically debits your bank account.
Do not mark the payment complete based only on your bank’s transfer confirmation.
Check Quotable Payments for the current payment status.
Newly submitted payments normally begin at Awaiting funds. The status changes only when verified payment information is received and processed.