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Tracking Payments Received

Track all incoming payments from buyers directly in the unique Invoice. Verify offline payments, monitor payment status, and maintain complete payment records for every invoice with proof of payment documentation.

Updated over 2 months ago

Payment Records Overview

Payment Records track all financial settlements received from buyers. Every payment, whether online via Quotable Payments or offline via bank transfer, creates a Payment Record linked to the corresponding invoice for complete audit trails.

Key Information Tracked:

  • Payment amount and date received

  • Payment method used (card, bank transfer, check, cash)

  • Transaction reference number

  • Verification status

  • Proof of payment attachments

  • Buyer and invoice details

How Payments are Received

Online Payments (Auto-Verified)

When buyers pay via embedded Quotable Payments links, payments process instantly. Payment Records are created automatically with status Verified. You receive real-time notification when payment is received. Invoice payment status updates to Paid automatically.

Offline Payments (Manual Verification)

When buyers pay via bank transfer, check, or cash, they upload the proof of payment manually via the Quotable Link or they can send the proof of payment to the seller directly, and seller uploads into the Quotable system. You receive notification that payment was submitted. Payment Record appears with status Unverified (For Verification). You must review and verify the payment manually.


Verifying Offline Payments

Step 1: Check Payment Notifications

Monitor your notifications or Payment Records in the invoice document for new payments awaiting verification. Payments appear with status For Verification (Unverified).

Step 2: Review Payment Details

Click on the Payment Record to view:

  • Payment amount submitted

  • Payment date claimed by buyer

  • Payment method (bank transfer, check, cash)

  • Transaction reference number

  • Bank receipt or proof of payment uploaded by buyer

Step 3: Verify Against Bank Records

Check your bank account, check deposits, or cash records to confirm payment was actually received. Match the transaction reference number, payment amount, and payment date.

Step 4: Update Payment Status

If payment is confirmed, mark the Payment Record as Verified. The invoice payment status updates to Paid or Partially Paid depending on amount. If payment cannot be verified, contact the buyer for clarification or additional proof.


Payment Statuses

Unpaid

Invoice sent but no payment received yet. Default status when invoice is first created.

For Verification (Unverified)

Buyer submitted payment record with proof, awaiting your verification. Applies to offline payments only.

Partially Paid

Some payment received and verified, balance remaining. Shows amount paid and amount due on invoice.

Paid (Verified)

Full invoice amount received and verified. Transaction complete. Invoice marked as fully paid.


Proof of Payment

What Buyers Upload

Buyers attach proof of payment when recording offline payments including bank transfer receipts, check images, payment confirmation screenshots, or cash receipt photos.

Reviewing Proof

Download and review proof of payment documents to verify authenticity. Check transaction reference numbers match bank records. Verify payment amounts and dates align with buyer claims.

Secure Storage

All proof of payment attachments are stored securely and remain accessible for auditing, reconciliation, or dispute resolution.


Multiple Payments for One Invoice

Partial Payments

Buyers can make multiple partial payments against a single invoice. Each payment creates a separate Payment Record. Track cumulative payments and remaining balance automatically. Invoice status updates to Partially Paid until full amount is received.

Payment History

View complete payment history per invoice showing all Payment Records with dates, amounts, methods, and verification status.


Payment Methods Tracked

Online Methods:

  • Credit/debit cards via Quotable Payments

  • E-Wallets

Offline Methods:

  • Bank transfers (wire, ACH, Instapay, PESONet)

  • Checks

  • Cash payments

  • Other payment methods

All methods are tracked with complete details.

Result

Track all incoming payments in one place. Verify offline payments quickly, monitor payment status in real-time, and maintain complete payment records for accurate financial management.

Tips

  • Check Payment Records daily for payments awaiting verification

  • Verify offline payments within 24 hours to maintain buyer trust

  • Download proof of payment for all offline transactions

  • Match transaction references to your bank records before verifying

  • Track Partially Paid invoices to follow up on remaining balances

  • Online payments via Quotable Payments verify automatically—no action needed

  • Filter invoices by Unpaid to prioritize collection efforts

  • Keep proof of payment files for accounting reconciliation and audits

  • Contact buyers if proof of payment is unclear or unverifiable

  • Mark payments as Verified promptly to update invoice status accurately

  • Multiple payments per invoice are supported, track cumulative totals

  • Use Payment Records dashboard to monitor overall cash flow

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