Why verification is required
Two-step verification checks that the person creating the payment can access an approved verification method before submission.
Choose a verification method
Authenticator: Enter the current code from the authenticator connected to your Quotable Payments account.
Registered email: Request a code and enter the code sent to your registered email address.
If a code does not work
Use the newest code you received. Older codes may no longer be valid.
Check that the authenticator time is set automatically on your device.
Check spam or junk folders for an email code.
Wait briefly before requesting another code to avoid mixing up multiple messages.
Restart the verification step if the payment session has expired.
Protect your verification codes
Never share a verification code by chat, email, or phone. Quotable staff should not ask you to disclose a code. If someone requests one, stop the payment and contact Quotable through a trusted support channel.
