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Contact Book: Managing your contacts (Buyers, Suppliers)

The Contact Book is your centralized hub for managing all buyer and supplier relationships. Store contact details, track transaction history, organize your network, and maintain complete visibility of everyone you do business with, all in one place.

Updated over 2 months ago

What is the Contact Book?

The Contact Book is your personal contact management system within Quotable. It functions like a flexible business notebook where you can add, organize, and manage companies and contacts, whether they're registered on Quotable, verified in your network, or just informal suppliers and walk-in buyers.

Key Features:

  • Add any contact or company (registered or unregistered on Quotable)

  • Maintain your own contact list independent of formal organizational structures

  • Track complete transaction history per contact

  • Organize contacts with tags and nicknames

  • Send RFQs, quotes, and documents to anyone in your contact book

Add Company Contact First

Go to any document and Click +Add company manually to create a company profile. Add company name and press "Add". After the company has been added, choose the company and continue to adding an individual contact.


Add Individual Contacts

Go to any document and press "Contacts", choose a company and click +New Contact. Enter their name, email, phone, and company affiliation. You can add contacts even if they're not registered on Quotable.


Import Contacts in Bulk (Coming Soon)

Upload your existing contact list via CSV file. Map columns to Quotable fields (name, email, company, phone). Perfect for migrating from spreadsheets or other CRM systems.

Auto-Add from Documents

When you send quotes, RFQs, or POs to new recipients, they're automatically added to your Contact Book. No manual entry needed.

Organizing Your Individual Contacts

Tags & Categories

Create custom tags to organize contacts by category: Hardware Suppliers, IT Services, Logistics Providers, Key Buyers, etc. Apply multiple tags to each company for flexible filtering.

This can be done from Contacts > New Address


Nicknames & Notes

Add nicknames for quick identification ("John - Dell Distributor") and internal notes to remember preferences, special terms, or important details.

Company Associations

Link contacts to their companies to see all people from the same organization in one view. Useful for tracking multiple stakeholders at buyer or supplier companies.

Filter & Search

Filter contacts by: Buyers, Suppliers, Tagged Categories, Active, Archived. Search by name, company, email, or phone to find contacts instantly.

Managing Contact Information

View Contact Profiles (Coming Soon)

Click any contact to see their complete profile: company details, contact information, transaction history, documents sent/received, total order value, and recent activity timeline.

Edit Contact Details

Update contact information anytime, email, phone, address, company affiliation, tags, or notes. Changes sync across all associated documents.

Remove Individual Contacts

Delete contacts you no longer work with. Past transaction history is preserved in your records even after removal.

Archive & Remove Company Contacts

Archive inactive contacts from your private network to keep your list clean without deleting transaction history. Archived contacts can be restored anytime.


Navigate to Admin > Contacts > All Contacts

Press the action button and choose Remove. The company contact will be archived.

Working with Unregistered Contacts

Flexibility for Real-World Business

Quotable lets you add contacts and companies that aren't registered on the platform. Perfect for:

  • Walk-in buyers who pay in cash

  • External suppliers who send invoices via email

  • Freelancers and contractors

  • One-time vendors

  • Companies still using traditional workflows

How It Works

Add their basic information manually. You can still send them documents, upload their invoices, create bills, and track payments, even if they never create a Quotable account.

System Warnings (Not Blockers)

If you add a contact associated with a different company in your network, Quotable displays a warning for transparency. You maintain full autonomy to proceed as needed.

Contact Book & Document Workflows

No Login Required

Contacts can view and respond to documents via email links without creating Quotable accounts. They become part of your workflow seamlessly.

Transaction History (Coming Soon)

See complete transaction history per contact: all quotes, RFQs, POs, invoices, bills, payments, and deliveries. Track total order volume and average order value.

Quotable Network vs Personal Contacts

Personal Contact Book

Your private list of buyers and suppliers. Only visible to your company. You control who's added, edited, or removed.

Quotable Network

When contacts accept your invitations and create Quotable accounts, they become part of your connected network. Benefits include:

  • Faster document exchange

  • Shared transaction history

  • Network status indicators (Connected, Pending, Declined)

You can use both: Keep personal contacts for informal relationships while building your verified Private Supply Chain Network for frequent partners.

Contact Permissions & Visibility

Company-Scoped Contacts

Your Contact Book is scoped to your company. All users in your organization can see and use the same contact list for consistency.

Role-Based Access

Team members can view contacts based on their roles. Admin and Manager roles can add, edit, and remove contacts. Other roles can view and use contacts for document creation.

Privacy Controls

Contacts you add are private to your company. They're not shared publicly or visible to other Quotable users unless you're mutually connected via Quotable Network.

Best Practices

Keep Contacts Updated

Regularly update email addresses, phone numbers, and company details to ensure documents reach the right people.

Use Tags Strategically

Create tags that match your business categories: Product Types (Hardware, Software), Service Types (Logistics, Installation), Regions (Metro Manila, Cebu), or Priority (VIP, Regular).

Add Notes for Context

Record special terms, discount agreements, preferred payment methods, or delivery instructions in contact notes.

Review Quarterly

Review your contact list every quarter. Archive inactive contacts, update outdated information, and remove duplicates.

Leverage Transaction History (Coming Soon)

Use contact transaction history to identify top suppliers, frequent buyers, and relationship trends for better business decisions.

Result

The Contact Book transforms scattered spreadsheets and email contacts into one organized system. Manage buyers and suppliers efficiently, track complete relationship history, and maintain flexibility to work with anyone, whether they're on Quotable or not.

Tips

  • Import existing contacts from your CRM or spreadsheet to get started fast

  • Add contacts as you create documents, no need to pre-populate

  • Use tags to create dynamic supplier lists (Preferred, Approved, Under Review)

  • Add nicknames to remember key contacts quickly ("Maria - Fast Delivery")

  • Track transaction volume per contact to identify top partners

  • Archive seasonal suppliers during off-peak periods

  • Invite your top 10 contacts to Quotable Network for faster workflows

  • Use contact notes to document special agreements or terms

  • Filter by tags when creating RFQs to invite specific supplier groups

  • Review contact activity to spot opportunities for relationship growth

Your Contact Book is more than a list, it's your private supply chain network. Keep it organized, keep it updated, and use it to build stronger buyer and supplier relationships.

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