Receiving Deliveries

Receiving Deliveries is the process of confirming that goods ordered have arrived at your location. When suppliers who are using Quotable ship items, they create Delivery Records with tracking information. You review delivery details, confirm receipt when goods arrive, and upload proof of delivery to complete the transaction.
​

Key Benefits:

Go to Deliveries in your menu to see all incoming shipments. Click on any delivery to view complete details.

View shipment details including:

See delivery recipient information:

Review items being delivered:

Monitor delivery status as it updates:

The green Delivered status button appears at the top when supplier marks shipment as delivered. This indicates goods should have arrived and are ready for your confirmation.

When goods arrive, click the Receive Shipment button. The "Confirm Shipment Received" modal opens.

The modal pre-fills with your details:

Note: All fields are editable in case someone else received the delivery on your behalf.

Text area: "Tell us about the shipment you received (OPTIONAL)"

Add comments about:

This field is optional, leave blank if no issues to report.
​

Drag and drop photos or click to select files showing:

Supported formats: JPG, PNG, PDF. Multiple photos can be uploaded.
​

Click the green Confirm Shipment Received button to finalize. Click CANCEL if you need to exit without confirming.

After confirming, a "Received By" section displays on the delivery page showing:

Both you and the supplier receive email notifications confirming the shipment was received successfully.

Proof of delivery documentation is useful for:

Note: Uploading proof of delivery is optional but recommended for high-value shipments or items requiring verification.
​

All uploaded proof of delivery photos are stored securely and linked to the Delivery Record. Download POD files anytime from the delivery detail page.

If you don't have a Quotable account or the delivery is going to someone else (employee, contractor, branch office), they can confirm receipt via magic link.
​

Supplier updates delivery to Delivered status. Recipient receives email with secure magic link to confirm receipt. Recipient clicks link (no login needed), enters their information, optionally uploads proof of delivery, and clicks confirm. Delivery status updates automatically.

If your Purchase Order is split into multiple shipments, you'll receive multiple Delivery Records. Confirm each delivery separately as items arrive. PO status updates to Partially Received until all deliveries are confirmed.
​

From your Deliveries dashboard, track all incoming shipments. Filter by status (In Transit, Delivered, Received) to prioritize confirmation actions.

Before confirming receipt, verify:

If there are problems (missing items, damages, wrong products), note them in the optional comments field when confirming. Follow up with supplier immediately via email or phone.

Confirm deliveries within 24 hours of receipt. Timely confirmation allows suppliers to close orders and process final invoicing.
​

Inspect goods before clicking Confirm Shipment Received. Once confirmed, it signals acceptance of the delivery.
​

If goods are damaged or incomplete, upload photos as proof of delivery showing the issues. Add detailed comments explaining problems.
​

If someone else received the delivery, edit the First Name, Last Name, Phone, and Email fields to reflect the actual recipient.

Receiving deliveries is simple with real-time tracking, easy confirmation workflows, and optional proof of delivery uploads. Confirm receipt to close the order cycle and maintain accurate records of all goods received.
​